Incident Report & Investigation Module 

Module Overview

The mai™ Incident Report & Investigation Module enables organisations to efficiently document, analyse, and respond to workplace incidents — helping to prevent recurrence and promote safer working environments. By centralising incident data, supporting thorough investigations, and aligning with corrective action workflows, it strengthens regulatory compliance and supports a culture of accountability.

Offered by EHS International, led by respected EHS expert Chris Mee, in partnership with EHA Soft, trusted developers of world-class EHS and ISO compliance software, this module is a core element in a fully integrated approach to EHSQ management.

The Problem

Still managing incident reports through spreadsheets, emails, or isolated systems?
Fragmented processes lead to missed details, delayed follow-up, and poor root cause visibility — increasing the risk of repeat incidents and non-compliance.

ehs-consultancy | Incident Report & Investigation Module | EHS International

Contact us today to learn more about our services and how we can help you achieve your health and safety goals.  Phone: +353 (0)21 206 6006 OR Email: [email protected]

How It Works

The mai™ Incident Report & Investigation Module provides a single platform to log incidents, conduct structured investigations, assign follow-up actions, and generate real-time reports. Tools such as the 5 Whys and Fishbone Analysis support thorough root cause identification, while seamless integration with other modules ensures full traceability and follow-through.

Key Capabilities

  • Customisable Incident Logging: Capture all relevant details with configurable fields and media attachments

  • Root Cause Analysis Tools: Apply structured methodologies, including 5 Whys and Fishbone (Ishikawa) diagrams

  • Corrective & Preventive Actions (CAPA): Assign actions, set deadlines, and monitor resolution

  • Real-Time Dashboards: Visualise incident trends and response performance across teams and locations

  • Mobile Accessibility: Report incidents directly from the field using the mai™ mobile app

  • Seamless Integration: Connect with Risk Assessment, Non-Conformance, and Audit modules for end-to-end visibility

Why It Matters

When incidents happen, a prompt and thorough response is key. The mai™ Incident Report & Investigation Module gives teams the tools to act decisively, understand root causes, and implement lasting solutions. By embedding incident response in a centralised, digital workflow, you reduce risk, enhance compliance, and foster continuous improvement.

Where It Fits

This module integrates seamlessly with other mai™ solutions — including Audit & Inspection, Risk Assessment, and Training & Competence — providing a connected, proactive framework for managing EHSQ performance.

Who Will Benefit Most from Using Our Risk & Compliance Management Services

Managing health, safety, environmental, and compliance risks isn’t just about contractors—it’s about everyone in your supply chain. Our solution, powered by EHA Soft, is ideal for any organisation seeking better oversight, governance, and control across third-party engagements, facilities, and internal operations. Ideal sectors include:
• Healthcare and Life Sciences
• Manufacturing and Industrial Services
• Construction and Engineering
• Utilities and Infrastructure
• Oil, Gas and Energy
• Public Sector and Government Agencies

Whether you’re working with external contractors, service vendors, or internal teams across multiple locations, we help you build the systems and visibility needed to meet your compliance goals and reduce risk organisation-wide.

Explore the powerful suite of safety and risk management solutions offered by EHS International through our innovative MAI Platform. Each module is designed to support your organisation’s compliance, training, and operational needs, providing a comprehensive approach to environmental health and safety. We invite you to review each module in more detail and discover how they can enhance your safety culture, streamline processes, and drive performance.

Our Technology & Service Modules

  1. Contractor & Third-Party Risk Management Services

  2. Corrective Action Module

  3. Competency & Training Module

  4. Contractor Audit & Inspection Module

  5. Good Catch System

  6. Risk Assessment Module

  7. Objectives, Targets & Planning Module

  8. Incident Report & Investigation Module

  9. Non-Conformance Module

  10. Online Contractor Induction Training

  11. Chemical Inventory Module

  12. Work Permit Management Module

🔗 For an overview of the full platform, visit the MAI Platform Technology Overview.

Key Benefits to Your Organisation

Every organisation faces evolving risks—whether operational, regulatory, environmental, or reputational. Through our partnership with EHA Soft, we deliver a digital-first approach to risk management that gives you clarity, confidence, and control.

  1. Proactive Risk Reduction
    Spot and address potential risks—across people, processes, and suppliers—before they become incidents or liabilities.
  2. Real-Time Insight & Control
    Get a centralised view of risk status, compliance data, training records, audits, and performance metrics.
  3. Smarter Onboarding Across Roles
    From contractors to staff and vendors, automate onboarding steps to reduce errors, accelerate readiness, and improve oversight.
  4. Audit-Ready at All Times
    Align with ISO 45001, ISO 14001, ESG frameworks, OSHA, HSA and more—with all documentation and evidence ready when you need it.
  5. Performance & Accountability
    Set expectations, track compliance, and improve standards across your workforce and supply chain.
  6. Centralised Records & Reporting
    Consolidate documentation, policies, inspections, and training into one system—secure, searchable, and always up to date.
  7. Data-Driven Decisions
    Use visual dashboards and trend reports to uncover risks, track improvements, and focus on what matters most.
  8. Scalable Risk Framework
    Whether managing one facility or a global network, our solution scales with your business growth and complexity.
  9. Expert-Backed Assurance
    Led by EHS veteran Chris Mee and powered by EHA Soft’s platform, you get hands-on expertise plus digital capability.
  10. Confidence You Can Count On
    Build a reliable, auditable, and future-proof compliance program—without the daily firefighting.
  11. Aligned to ESG Goals
    Strengthen environmental, health, and safety performance to support your wider sustainability commitments.

Contact us today to enquire about our Contractor & Third-Party Risk Management Services

What Sets Us Apart 

  • People + Technology: A blend of expert EHS consultancy and intelligent compliance software 
  • Tailored Implementation: We customise the solution to your organisation's specific needs, industry, and structure 
  • Aligned to Global Standards: Supports ISO 45001, ISO 14001, OSHA, HSA and related frameworks 
  • Proven Track Record: Trusted by organisations operating in high-risk, highly regulated environments 

 

Let's Talk About Your Contractor Programme 

Whether you need to implement a contractor management system or enhance what you already have, our team is ready to help. We'll work with you to build a solution that delivers lasting value—and total peace of mind. 

Contact us today via email [email protected] or call us on 01-9058899 (Dublin) or call us on 021-206 6006 (Cork). . Lets Talk !